Company Info
Should I Refi.com was founded by mortgage professionals and brothers, Pete and Paul Johnston who realized that in today's real estate and lending environment, consumers needed to connect with local trustworthy mortgage professionals that have a variety of financing options to meet their customers' needs.
The mortgage companies and mortgage professionals that are the members of Should I Refi.com are pre-screened and approved to be a member of Should I Refi.com so consumers can expect a prompt response when filling out any of our online forms or calling in and speaking with a customer service representative.
At Should I Refi.com you will receive the very best in customer service that the mortgage industry has to offer!
Below is information on our company's mission, vision, and values.
OUR MISSION
Our mission helps make our day to day decisions and serves as our company's purpose. Our mission is as follows:
To assist consumers throughout the Country with their mortgage related needs to connecting them with qualified mortgage professionals from their local area that have the experience that is necessary to assist them and provide a variety of financing options to fit their needs.
OUR VISION
Our vision defines how we are going to achieve our mission. It can be changed to meet the demands of consumers or our members. Our vision is as follows:
Technology: maintain a website and enhance our software to easily connect consumers from around the Country with mortgage professionals in their local area through our built in forms, customer service representatives, or live chat agents
Consumers: approve only the best mortgage companies and loan officers that the mortgage industry has to offer to ensure consumers are receiving the best service and mortgage products for their needs
Members: help educate our members and provide tools and resources necessary to assist consumers
OUR VALUES
Our company and member values are much like the foundation of a house. They support the growth and prosperity of our company, members, and the consumers which we strive to serve.
Honesty: all company employees and members of Should I Refi.com will conduct their business in a moral and honest manner and will not tolerate dishonesty
Integrity: all employees and members of Should I Refi.com will uphold the integrity of the brad that we represent
Excellence: all employees and members of Should I Refi.com will pursue the education and resources necessary to achieve excellence in everything they do
Teamwork: all employees and members of Should I Refi.com will work together to achieve the greater good of the company, our brand, and help others succeed in business
Innovation: Should I Refi.com will strive to innovate new ways to connect consumers with mortgage professionals throughout the country and provide ways to educate our members
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